/* Phase 5: native ticket listing and conversation, scoped to opted-in support routes. */
body.bwp-support .bwp-support-experience{max-width:1180px;--bwp-ticket-border:#eadff1;--bwp-ticket-muted:#675775}
body.bwp-support .bwp-main.bwp-support-experience h1{font-size:36px;line-height:1.2;overflow-wrap:anywhere}
body.bwp-support .bwp-main .bwp-ticket-native-heading{display:none!important}
body.bwp-support .bwp-ticket-list-intro{display:flex;justify-content:space-between;align-items:center;gap:24px}
body.bwp-support .bwp-ticket-list-intro>.bwp-action{flex:none;min-height:44px;border-radius:8px;padding:12px 20px;font-size:14px;color:white;background:linear-gradient(110deg,#7436da,#5821c9);text-decoration:none}
body.bwp-support .bwp-main .bwp-ticket-created{font-size:14px;line-height:1.6;color:var(--bwp-ticket-muted);margin:12px 0 0}
body.bwp-support .bwp-main .bwp-ticket-detail-shell{background:none!important;border:0!important;box-shadow:none!important;margin:0;border-radius:0!important}
body.bwp-support .bwp-main .bwp-ticket-detail-shell>.card-content>.card-body{padding:0!important}
body.bwp-support .bwp-main .bwp-ticket-info{background:#fff!important;border:1px solid var(--bwp-ticket-border)!important;border-radius:12px!important;box-shadow:0 4px 16px #35204405;padding:20px 24px!important;margin:0 0 24px!important}
body.bwp-support .bwp-ticket-info>.row{display:flex;gap:20px;flex-wrap:wrap;margin:0}
body.bwp-support .bwp-ticket-info .bwp-ticket-info-item{position:relative;flex:1 1 0;max-width:none;min-width:160px;padding:0 0 0 60px}
body.bwp-support .bwp-ticket-info-item>.bwp-support-icon{position:absolute;left:0;top:0;width:44px;height:44px;border-radius:10px;color:#6934ce;background:#f1e8ff}
body.bwp-support .bwp-ticket-info-item>.bwp-support-icon svg{width:23px;height:23px}
body.bwp-support .bwp-ticket-info-item[style*="order: 0"]>.bwp-support-icon{color:#a83eb0;background:#f8e5fb}
body.bwp-support .bwp-ticket-info-item[style*="order: 1"]>.bwp-support-icon{color:#168f9c;background:#e1f7fa}
body.bwp-support .bwp-ticket-info-item label{display:block;font-size:12px;font-weight:750;line-height:1.4;margin:1px 0 6px;color:#302044}
body.bwp-support .bwp-ticket-info-item p{font-size:14px;line-height:1.5;margin:0;overflow-wrap:anywhere}
.bwp-ticket-badge{display:inline-flex;align-items:center;gap:5px;font-size:12px;line-height:1.35;font-weight:650;padding:4px 8px;border-radius:5px;border:1px solid #bbdfe9;background:#e9f8fc;color:#075d75;white-space:normal}
.bwp-ticket-closed{color:#176e56;background:#e9f7f0;border-color:#bee4d3}.bwp-ticket-awaiting{color:#265c9a;background:#edf5ff;border-color:#cbdef5}.bwp-ticket-progress,.bwp-ticket-priority{color:#6337a0;background:#f2eaff;border-color:#dfcef3}
body.bwp-support .bwp-ticket-conversation{display:flex;flex-direction:column;gap:18px;margin:0 0 24px}
body.bwp-support .bwp-ticket-conversation>.bwp-message{display:block;position:relative;background:#fff;border:1px solid var(--bwp-ticket-border);box-shadow:0 5px 18px #30204405;border-radius:12px;margin:0;padding:24px}
body.bwp-support .bwp-ticket-conversation>.bwp-message-staff{background:linear-gradient(110deg,#effbfc,#f8fdfd);border-color:#dceff1}
body.bwp-support .bwp-message-head{display:flex;align-items:center;gap:16px;margin-bottom:16px}
body.bwp-support .bwp-message-head .replier{padding:0!important;flex:none;max-width:none;width:auto;border:0;display:flex;align-items:center;gap:12px}
body.bwp-support .bwp-message-head .replier p{padding:0;margin:0;text-align:left!important;font-size:14px;line-height:1.5}
body.bwp-support .bwp-message-head .replier strong{font-size:14px;font-weight:750;color:#302044}
body.bwp-support .bwp-message-head .replier small{color:var(--bwp-ticket-muted);font-size:12px}
body.bwp-support .bwp-message-native-avatar{display:none!important}
.bwp-message-avatar{display:grid;place-items:center;width:44px;height:44px;flex:none;border-radius:50%;font-size:14px;font-weight:700;color:#fff;background:linear-gradient(130deg,#bd9ce9,#8f78dc)}
.bwp-message-staff .bwp-message-avatar{background:#d4f1f3;color:#086e7a}
body.bwp-support .bwp-message-head .top-bar{background:transparent!important;border:0;padding:0!important;flex:1;max-width:none;width:auto;color:var(--bwp-ticket-muted);font-size:12px;text-align:right}
body.bwp-support .bwp-message-head .top-bar p{margin:0;font-size:12px;line-height:1.5}
body.bwp-support .bwp-message .response{padding:0!important;flex:none;max-width:100%;width:100%;font-size:15px;line-height:1.7;color:#40314e;overflow-wrap:anywhere}
body.bwp-support .bwp-message .response p{font-size:15px;line-height:1.7;margin:0 0 12px}
body.bwp-support .bwp-message .response p:last-child{margin-bottom:0}
body.bwp-support .bwp-message .response :is(img,video,iframe){max-width:100%;height:auto}
body.bwp-support .bwp-message .response pre{max-width:100%;overflow:auto;padding:12px;background:#f5f1f9;border-radius:6px}
body.bwp-support .bwp-message .response table{display:block;max-width:100%;overflow:auto}
body.bwp-support .bwp-message .attachments p{display:flex;flex-wrap:wrap;gap:8px}
body.bwp-support .bwp-message .attachments a{display:inline-flex;align-items:center;gap:9px;background:#faf6ff;border:1px solid #e6daef;border-radius:8px;padding:10px 12px;font-size:13px;color:#593093;overflow-wrap:anywhere;text-decoration:none}
body.bwp-support .bwp-message .image-attachments{margin-top:16px}
body.bwp-support .bwp-ticket-conversation>.marbot10{padding:0}
body.bwp-support .bwp-main .bwp-ticket-reply-card{background:white;border:1px solid var(--bwp-ticket-border)!important;margin:0;box-shadow:0 5px 18px #30204405}
body.bwp-support .bwp-ticket-reply-card>.card-header h2{font-size:16px;font-weight:750;margin:0;color:#302044}
body.bwp-support .bwp-reply-form{padding:24px;display:flow-root}
body.bwp-support .bwp-reply-form .btn-group{float:none!important;display:flex;justify-content:flex-end}
body.bwp-support .bwp-main #create_ticket.bwp-reply-form .bwp-support-submit{margin:0;min-width:155px}
body.bwp-support .bwp-reply-form .custom_fields:empty{display:none}
body.bwp-support .bwp-ticket-secondary-action{display:flex;align-items:center;justify-content:flex-end;gap:12px;clear:both;border-top:1px solid var(--bwp-ticket-border);padding-top:14px;margin-top:18px;font-size:12px;color:var(--bwp-ticket-muted)}
body.bwp-support .bwp-ticket-close{border:1px solid #e2d7e9!important;border-radius:7px!important;background:#fff!important;color:#654e76!important;font-size:13px;min-height:40px;padding:9px 14px}
body.bwp-support .bwp-main .bwp-ticket-list{border:1px solid var(--bwp-ticket-border)!important;border-radius:12px!important;background:#fff;box-shadow:0 5px 18px #30204405;overflow:visible}
body.bwp-support .bwp-main .bwp-ticket-list>.card-content>.card-body{padding:20px!important}
body.bwp-support .bwp-ticket-list .card-nav{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px;padding:0 0 16px;margin:0;border:0;background:none}
body.bwp-support .bwp-ticket-list .card-links{display:flex;gap:8px;margin:0;padding:0;list-style:none}
body.bwp-support .bwp-ticket-list .card-links a{display:inline-flex;align-items:center;gap:7px;border:1px solid transparent;border-radius:7px;padding:9px 12px;color:#685178;font-size:14px;text-decoration:none}
body.bwp-support .bwp-ticket-list .card-links li.active a{color:#5d27ae;background:#f0e6ff;border-color:#dfcef3;font-weight:700}
body.bwp-support .bwp-ticket-list .card-links .badge{background:#fff;color:#6934ce;border-radius:5px;padding:3px 6px}
body.bwp-support .bwp-ticket-list .filter-toggle{color:#6934ce;background:#f6effc;border:1px solid #e5d8f0;min-height:40px;min-width:40px;border-radius:7px}
body.bwp-support .bwp-ticket-filters>.card{border:0!important;border-bottom:1px solid var(--bwp-ticket-border)!important;border-radius:0!important;box-shadow:none;background:transparent;padding:0 0 18px!important;margin-bottom:18px}
body.bwp-support .bwp-ticket-filters .row{margin:0 -6px}
body.bwp-support .bwp-ticket-filters .form-group{padding:0 6px;margin-bottom:10px}
body.bwp-support .bwp-ticket-filters label{font-size:12px;font-weight:650;margin-bottom:6px;color:#554164}
body.bwp-support .bwp-ticket-filters :is(input[type=text],select){width:100%;min-height:44px;border:1px solid #dfd3e9;border-radius:7px;padding:9px 11px;font-size:14px;color:#302044;background:white}
body.bwp-support .bwp-ticket-filters [type=submit]{border-radius:7px;background:#f1e7ff;color:#5d27ae;border:1px solid #dfcef3;min-height:40px;font-size:13px;padding:8px 16px}
body.bwp-support .bwp-ticket-list .table-responsive{border:1px solid #eee5f5;border-radius:8px;overflow:visible}
body.bwp-support .bwp-ticket-list table{width:100%;table-layout:fixed;margin:0;border:0;font-size:13px}
body.bwp-support .bwp-ticket-list table th{background:#f6f0fc!important;padding:13px 10px;border:0!important;font-weight:700;font-size:12px;color:#39264f}
body.bwp-support .bwp-ticket-list table th a{color:inherit}
body.bwp-support .bwp-ticket-list table td{background:white!important;border:0!important;border-top:1px solid #eee7f3!important;padding:16px 10px;vertical-align:middle;overflow-wrap:anywhere;color:#4e3d62;line-height:1.5}
body.bwp-support .bwp-ticket-list table th:nth-child(1){width:10%}body.bwp-support .bwp-ticket-list table th:nth-child(2){width:25%}body.bwp-support .bwp-ticket-list table th:nth-child(3){width:15%}body.bwp-support .bwp-ticket-list table th:last-child{width:17%}
body.bwp-support .bwp-ticket-list .bwp-ticket-subject-link{font-weight:650;color:#39264f;text-decoration:none}
body.bwp-support .bwp-ticket-list .bwp-ticket-subject-link:hover{color:#6934ce;text-decoration:underline}
body.bwp-support .bwp-ticket-list .btn{border-radius:7px;box-shadow:none;font-size:12px;min-height:38px;background:#f2eaff;border:1px solid #e3d4f6;color:#5d27ae;padding:8px 11px}
body.bwp-support .bwp-ticket-list .dropdown-menu{min-width:140px;border-color:#e6dbee;border-radius:8px;font-size:13px;box-shadow:0 8px 22px #30204412}
body.bwp-support .bwp-ticket-list .dropdown-item{padding:10px 14px}
body.bwp-support .bwp-ticket-empty{display:flex;align-items:center;flex-direction:column;text-align:center;background:#fff!important;border:0!important;padding:32px 18px!important;gap:10px;margin:0}
body.bwp-support .bwp-ticket-empty h2{font-size:19px;margin:0;color:#302044}
body.bwp-support .bwp-ticket-empty p{font-size:14px;margin:0 0 8px;color:#675775}
body.bwp-support .bwp-ticket-list>.card-footer{background:#fff;border-top:1px solid var(--bwp-ticket-border);padding:14px 20px}
body.bwp-support .bwp-support-help-slot{max-width:1180px;padding:0 28px;margin:0 auto 32px}
/* Screenshot mode conceals private fields without changing actual client data or normal presentation. */
body.bwp-support-proof .bwp-support-redacted{visibility:hidden!important;position:relative;min-height:1em}
body.bwp-support-proof .bwp-support-redacted:after{content:'';visibility:visible;position:absolute;left:0;top:35%;width:65%;max-width:250px;height:9px;border-radius:4px;background:#e7deef}
@media(max-width:800px){body.bwp-support .bwp-message-head{align-items:flex-start;flex-direction:column;gap:8px}body.bwp-support .bwp-message-head .top-bar{text-align:left;padding-left:56px!important}body.bwp-support .bwp-ticket-filters .form-group{flex:0 0 50%;max-width:50%}body.bwp-support .bwp-ticket-list-intro{align-items:flex-start;flex-direction:column;gap:18px}body.bwp-support .bwp-ticket-list table,body.bwp-support .bwp-ticket-list tbody,body.bwp-support .bwp-ticket-list tbody tr,body.bwp-support .bwp-ticket-list tbody td{display:block;width:100%}body.bwp-support .bwp-ticket-list thead{display:none}body.bwp-support .bwp-ticket-list .table-responsive{border:0}body.bwp-support .bwp-ticket-list tbody tr{padding:16px;border:1px solid #eadff1;border-radius:9px;margin-bottom:12px}body.bwp-support .bwp-ticket-list table td{display:flex;justify-content:space-between;gap:16px;border:0!important;padding:7px 0}body.bwp-support .bwp-ticket-list table td:before{content:attr(data-bwp-label);flex:none;font-weight:650;color:#675775;font-size:12px}body.bwp-support .bwp-ticket-list .btn{min-height:44px}body.bwp-support .bwp-ticket-info .bwp-ticket-info-item{flex:1 1 40%;min-width:160px}}
@media(max-width:600px){body.bwp-support .bwp-main.bwp-support-experience h1{font-size:30px}body.bwp-support .bwp-ticket-info .bwp-ticket-info-item{flex:1 1 100%}body.bwp-support .bwp-ticket-info>.row{gap:18px}body.bwp-support .bwp-main .bwp-ticket-info{padding:20px!important}body.bwp-support .bwp-ticket-conversation>.bwp-message{padding:18px}body.bwp-support .bwp-reply-form{padding:18px}body.bwp-support .bwp-ticket-secondary-action{justify-content:space-between;flex-wrap:wrap}body.bwp-support .bwp-main .bwp-ticket-list>.card-content>.card-body{padding:16px!important}body.bwp-support .bwp-ticket-filters .form-group{flex:0 0 100%;max-width:100%}body.bwp-support .bwp-ticket-list-intro>.bwp-action{width:100%;text-align:center}body.bwp-support .bwp-support-help-slot{padding:0 18px}body.bwp-support .bwp-ticket-info-item p{font-size:14px}}

body.bwp-support .bwp-support-intro:focus{outline:none}body.bwp-support .bwp-ticket-detail-shell>.card-content{background:transparent!important;border:0!important;padding:0!important}body.bwp-support .bwp-main #create_ticket.bwp-reply-form{padding:24px!important}body.bwp-support .bwp-main .bwp-ticket-conversation>.bwp-message{border-radius:12px!important}
@media(max-width:600px){body.bwp-support .bwp-main #create_ticket.bwp-reply-form{padding:18px!important}}

body.bwp-client.bwp-support .bwp-main .bwp-ticket-filters .card{box-shadow:none!important;border:0!important;border-bottom:1px solid #eadff1!important;border-radius:0!important;background:transparent!important;padding:0 0 18px!important}body.bwp-support .bwp-ticket-list .card-nav>.float-right{margin-left:auto;float:none!important;width:auto}body.bwp-support .bwp-ticket-list .card-nav>.float-left{float:none!important;width:auto}

body.bwp-client.bwp-support .bwp-main .bwp-ticket-filters{background:transparent!important;box-shadow:none!important}
body.bwp-support .bwp-ticket-filters .bwp-ticket-search{flex:0 0 100%;max-width:100%}
body.bwp-support .bwp-ticket-advanced-filters{margin:0 0 14px;color:#6934ce;font-size:13px}
body.bwp-support .bwp-ticket-advanced-filters>summary{cursor:pointer;font-weight:650;padding:6px 0;min-height:32px}
body.bwp-support .bwp-ticket-advanced-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:10px -6px 0}
body.bwp-support .bwp-ticket-filters .bwp-ticket-advanced-grid .form-group{max-width:100%;margin:0}
@media(max-width:600px){body.bwp-support .bwp-ticket-advanced-grid{grid-template-columns:minmax(0,1fr)}}

body.bwp-support .bwp-main .bwp-ticket-detail-shell>.card-content>.card-body{background:transparent!important;border:0!important;box-shadow:none!important}
body.bwp-support #create_ticket.bwp-reply-form .toastui-editor-defaultUI{height:260px!important;min-height:260px}
body.bwp-support-proof .bwp-member-access .utility-tab-label{visibility:hidden!important;position:relative}
body.bwp-support-proof .bwp-member-access .utility-tab-label:after{content:'';visibility:visible;position:absolute;left:0;top:35%;width:65%;height:9px;background:#e7deef;border-radius:4px}

/* The native widget shell must not surround the independent conversation cards. */
body.bwp-client.bwp-support .bwp-main #client_ticket_reply.bwp-ticket-detail-shell{background:transparent!important;background-image:none!important;border:0!important;border-radius:0!important;box-shadow:none!important;overflow:visible}

/* Ticket listing: compact native search toolbar and readable, balanced rows. */
body.bwp-support .bwp-ticket-list .bwp-ticket-filters>.card{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:14px;align-items:start}
body.bwp-support .bwp-ticket-list .bwp-ticket-filters>.card>.row{margin:0;min-width:0}
body.bwp-support .bwp-ticket-list .bwp-ticket-filters>.card>.row>.form-group,
body.bwp-support .bwp-ticket-list .bwp-ticket-filters>.card>.row>.col-md-12{padding:0;margin:0;max-width:100%;flex-basis:100%}
body.bwp-support .bwp-ticket-list .bwp-ticket-filters .bwp-ticket-search label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
body.bwp-support .bwp-ticket-list .bwp-ticket-filters input[type=text]{min-height:44px;margin:0}
body.bwp-support .bwp-ticket-list .bwp-ticket-advanced-filters{margin:0;min-width:125px}
body.bwp-support .bwp-ticket-list .bwp-ticket-advanced-filters>summary{min-height:44px;padding:11px 14px;background:#f8f3fc;border:1px solid #e7dcef;border-radius:7px;white-space:nowrap}
body.bwp-support .bwp-ticket-list .bwp-ticket-advanced-filters[open]{grid-column:1/-1;grid-row:2}
body.bwp-support .bwp-ticket-list .bwp-ticket-advanced-filters[open]>summary{display:inline-block}
body.bwp-support .bwp-ticket-list .bwp-ticket-filters [type=submit]{min-height:44px;margin:0;float:none!important}
body.bwp-support .bwp-ticket-list .table-responsive{margin-top:0}
body.bwp-support .bwp-ticket-list table :is(th,td){white-space:normal}
body.bwp-support .bwp-ticket-list table th:first-child{width:11%}
body.bwp-support .bwp-ticket-list table th:nth-child(2){width:24%}
body.bwp-support .bwp-ticket-list table th:nth-child(3){width:14%}
body.bwp-support .bwp-ticket-list table th:nth-child(4){width:14%}
body.bwp-support .bwp-ticket-list table th:nth-child(5){width:16%}
body.bwp-support .bwp-ticket-list table th:nth-child(6){width:10%}
body.bwp-support .bwp-ticket-list table th:last-child{width:11%}
body.bwp-support .bwp-ticket-list table td{padding-block:18px}
body.bwp-support .bwp-ticket-list tbody tr:hover td{background:#fdfaff!important}
body.bwp-support .bwp-ticket-list .bwp-ticket-actions .btn-group{display:inline-flex;flex-wrap:wrap;gap:5px}
body.bwp-support .bwp-ticket-list .bwp-ticket-actions .btn{white-space:nowrap}
body.bwp-support .bwp-ticket-list .card-nav .clearfix{display:none}
@media(max-width:800px){body.bwp-support .bwp-ticket-list .bwp-ticket-filters>.card{grid-template-columns:minmax(0,1fr) auto}body.bwp-support .bwp-ticket-list .bwp-ticket-filters>.card>.row:first-child{grid-column:1/-1}body.bwp-support .bwp-ticket-list .bwp-ticket-advanced-filters[open]{grid-row:auto}body.bwp-support .bwp-ticket-list table td{padding-block:8px}body.bwp-support .bwp-ticket-list table td:before{max-width:35%}}

body.bwp-client.bwp-support .bwp-main .bwp-ticket-list .bwp-ticket-actions .btn{padding:8px 10px;min-height:38px;font-size:12px;line-height:1.4}
body.bwp-support .bwp-ticket-list .bwp-ticket-actions .btn-group{flex-wrap:nowrap;gap:0}
body.bwp-support .bwp-ticket-list .bwp-ticket-filters{margin-bottom:0}
@media(min-width:801px){body.bwp-support .bwp-ticket-list table th:first-child{width:10%}body.bwp-support .bwp-ticket-list table th:nth-child(2){width:23%}body.bwp-support .bwp-ticket-list table th:nth-child(3){width:13%}body.bwp-support .bwp-ticket-list table th:nth-child(6){width:8%}body.bwp-support .bwp-ticket-list table th:last-child{width:16%}}

body.bwp-support .bwp-ticket-list .bwp-ticket-priority-cell .bwp-ticket-badge{white-space:nowrap;overflow-wrap:normal;padding-inline:6px}
@media(min-width:801px){body.bwp-support .bwp-ticket-list table th:nth-child(6){width:10%}body.bwp-support .bwp-ticket-list table th:last-child{width:14%}}

body.bwp-support .bwp-jump-latest{display:inline-flex;margin-top:16px;font-size:14px;font-weight:650;color:#6934ce;text-underline-offset:3px}
body.bwp-support #bwp-latest-reply{scroll-margin-top:140px}
body.bwp-support #bwp-latest-reply:focus{outline:2px solid #aa80df;outline-offset:4px}
body.bwp-support .bwp-latest-reply-label{display:inline-block;margin:0 0 14px;padding:4px 9px;border-radius:5px;background:#f0e6ff;color:#6337a0;font-size:12px;font-weight:700}
body.bwp-support .bwp-ticket-conversation>.marbot10{font-size:12px;line-height:1.5}
body.bwp-support .bwp-ticket-conversation>.marbot10 .alert{padding:10px 14px;margin:0;border-radius:7px;font-size:12px}